E-Commerce Executive - SS

E-Commerce ExecutiveIndustry: FMCG – Food Products / D2C BrandLocation: PuneExperience: Minimum 2 YearsEmployment Type: Full-Time, PermanentAbout the Role:We are looking for an experienced E-Commerce Executive to manage and grow our online sales channels across leading e-commerce and quick-commerce platforms. The ideal candidate should have hands-on experience in FMCG/D2C e-commerce operations, catalog management, sales optimization, inventory coordination, and performance reporting.Key Responsibilities:Manage product catalogs, listings, pricing, descriptions, and availability across e-commerce platforms.Handle operations on Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, Flipkart, and similar platforms.Coordinate with platform POCs for promotions, campaigns, visibility, and operational issues.Develop strategies to achieve sales targets and improve product visibility and conversions.Analyze sales trends, platform performance, and customer behavior to identify growth opportunities.Coordinate with production, warehouse, and logistics teams for smooth order fulfillment.Monitor inventory and address issues related to stock-outs, delays, returns, and cancellations.Handle customer queries, complaints, feedback, and online reviews.Monitor and maintain the brand's online reputation.Prepare weekly and monthly sales and performance reports using Microsoft Excel.Work closely with marketing and digital media teams on e-commerce campaigns and promotions.Research and onboard new e-commerce/quick-commerce platforms to expand the brand's digital presence.Desired Candidate ProfileMinimum 2 years of experience in E-Commerce Operations, preferably in FMCG or D2C.Hands-on experience with Amazon, Shopify, Flipkart, BigBasket, Swiggy Instamart, Blinkit, or similar platforms.Strong knowledge of Microsoft Excel and data analysis.Good understanding of online sales, promotions, catalog management, and order fulfillment.Strong analytical, communication, coordination, and multitasking skills.Ability to work with cross-functional teams and external platform partners.Bachelor's degree in BBA, BMS, or equivalent preferred.