Training & Development Manager

About the job:Key responsibilities:

1.Design and deliver on a learning curriculum for the Operations team that aligns with Instawork's business objectives and scales with a growing organization; coordinate and administer training

2. Develop a comprehensive onboarding program that encourages new team members to provide premier support for Instawork's customers and internal stakeholders, as well as prepare them for an intensive operational role managing high volume and nuanced customer requests

3.Collaborate with management to create training plans, develop training modules, and facilitate real-time training for Operations new hires and continuing education for tenured specialists

4.Manage the efficacy of new hire onboarding through continuous process planning, execution, and identifying metrics for the Operations learning curriculum

5.Establish methods for measuring and reporting on learner engagement, comprehension, and practical applicationWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 3,00,000 - 5,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Interpersonal skills, Training and Development and Effective CommunicationAbout Company:At Instawork our vision is to create economic opportunity for local businesses and professionals globally. Instawork is the on-demand staffing app for hospitality gigs. We quickly and reliably match businesses with nearby qualified workers. We're excited to enable our professionals, a new generation of the emerging, diverse workforce, to be a part of the growing gig economy. Our product for hospitality gigs helps small businesses hire on-demand professionals for their businesses is just a couple of years old but is already doing millions of dollars in revenue. We are living in multiple cities across the US and adding more cities every month. The impact we are creating in the lives of the professionals and partners we serve is the motivation for us to improve and get better every day.

Responsibilities

Key responsibilities:

1.Design and deliver on a learning curriculum for the Operations team that aligns with Instawork's business objectives and scales with a growing organization; coordinate and administer training

2. Develop a comprehensive onboarding program that encourages new team members to provide premier support for Instawork's customers and internal stakeholders, as well as prepare them for an intensive operational role managing high volume and nuanced customer requests

3.Collaborate with management to create training plans, develop training modules, and facilitate real-time training for Operations new hires and continuing education for tenured specialists

4.Manage the efficacy of new hire onboarding through continuous process planning, execution, and identifying metrics for the Operations learning curriculum

5.Establish methods for measuring and reporting on learner engagement, comprehension, and practical application