Program Manager/sales and operations strategy manager- Upto 22LPA

Key Responsibilities

Funnel Analysis & Diagnostics

Continuously analyze every stage of the funnel (lead MQL SQL opportunity proposal negotiation closed-won/lost) to spot drop-offs and leakages

Run root-cause analysis on underperforming stages - process gap, tooling issue, messaging problem, follow-up cadence, or rep behavior

Segment and cohort data across regions, segments, channels, and reps to find patterns

Solutioning & Process Improvement

Turn diagnosis into concrete, prioritized fixes and improvement plans

Design and document SOPs and playbooks for each funnel stage

Partner with Sales, Marketing, Operation, and Customer Success to implement changes

Pilot fixes at small scale, measure impact, then roll out what works

AI-Driven Insights & Automation

Use AI tools (predictive lead scoring, conversation/call intelligence, generative AI for synthesis and reporting) to surface insights faster than manual analysis

Spot repetitive, manual steps in the sales process and automate them with AI or workflow tools

Build or configure lightweight AI-powered dashboards, alerts, or assistants for the sales team

Track emerging AI tools relevant to sales/RevOps and make adoption recommendations

Program & Project Management

Own funnel-improvement initiatives end-to-end: scoping, planning, timelines, stakeholder alignment, execution, and post-launch review

Run multiple initiatives in parallel, managing competing priorities and dependencies

Drive change management and adoption of new tools/processes across the sales team

Keep leadership informed on progress, risks, and outcomes

Reporting & Metrics

Define and own key funnel KPIs (stage-to-stage conversion, cycle time, win rate)

Build and maintain dashboards for leadership visibility

Present findings and recommendations to senior stakeholders

What You Bring

3-5 years in program/project management, sales operations, revenue operations, or business operations, ideally with direct exposure to sales pipeline management

Strong analytical skills - comfortable in Excel/Sheets; SQL a plus

Hands-on track record using AI tools to solve real business problems (e.g. ChatGPT/Claude, Gong/Clari, Zapier/Make)

#Program Management #Program Manager #Strategy #Automation #Solutioning #Process Improvement #dashboards #project management #business operations .