Customer Care Executive

Job highlights

• Overtime Pay, Annual Bonus, Internet Allowance, LaptopJob DescriptionAbout Us:STHIROOT is a health and wellness company that helps people build healthier lifestyles through nutrition, fitness and personalised guidance.Job Description:We are looking for a polite and responsible Customer Care Executive to assist customers, resolve queries and ensure a positive experience with our services.Key Responsibilities:
• Respond to customer enquiries through calls and WhatsApp.
• Provide clear information about our programs and services.
• Listen to customer concerns and ensure timely follow-ups.
• Coordinate with the relevant team to resolve complaints.
• Maintain accurate customer records and conversation updates.
• Refer health-related questions to the qualified guidance team.Required Skills:
• Good communication skills in Gujarati and Hindi.
• Patience, empathy and active listening.
• A professional and friendly approach.
• Basic computer, WhatsApp and data-entry skills.
• Good organisation and problem-

About Us: STHIROOT is a health and wellness company that helps people build healthier lifestyles through nutrition, fitness and personalised guidance. Job Description: We are looking for a polite and responsible Customer Care Executive to assist customers, resolve queries and ensure a positive experience with our services. Key Responsibilities: • Respond to customer enquiries through calls and WhatsApp. • Provide clear information about our programs and services. • Listen to customer concerns and ensure timely follow-ups. • Coordinate with the relevant team to resolve complaints. • Maintain accurate customer records and conversation updates. • Refer health-related questions to the qualified guidance team. Required Skills: • Good communication skills in Gujarati and Hindi. • Patience, empathy and active listening. • A professional and friendly approach. • Basic computer, WhatsApp and data-entry skills. • Good organisation and problem-solving abilities. • Previous customer service experience is a plus. Location: Ahmedabad