Customer Support Executive

Job highlights

• Joining Bonus, Annual Bonus, PFJob DescriptionRoles & ResponsibilitiesHandle customer queries and provide appropriate resolutions.Assist customers with troubleshooting-related issues.Handle customer queries related to prepaid and postpaid services.Understand customer concerns and provide accurate information.Resolve customer queries efficiently while maintaining service quality.Communicate professionally and courteously with customers.Effectively communicate with customers in both English and Hindi.Mandatory & Preferred SkillsGood proficiency in English and Hindi.Strong communication and problem-solving skills.Customer-focused approach with professional communication.Ability to handle customer queries effectively.Comfortable working in 24/7 rotational shifts.Freshers and experienced candidates can apply.Skills & RequirementsRequired SkillsBPO experiencePreferred Skillsgood communicationExperience0 - 5 yearsEducation12thAge Range18 - 30 yearsLanguages RequiredEnglish, HindiShow moreJob

Roles & ResponsibilitiesHandle customer queries and provide appropriate resolutions. Assist customers with troubleshooting-related issues. Handle customer queries related to prepaid and postpaid services. Understand customer concerns and provide accurate information. Resolve customer queries efficiently while maintaining service quality. Communicate professionally and courteously with customers. Effectively communicate with customers in both English and Hindi. Mandatory & Preferred SkillsGood proficiency in  English and Hindi . Strong communication and problem-solving skills. Customer-focused approach with professional communication. Ability to handle customer queries effectively. Comfortable working in  24/7 rotational shifts . Freshers and experienced candidates can apply. Skills & Requirements Required SkillsBPO experience Preferred Skillsgood communication Experience 0 - 5 years Education 12th Age Range 18 - 30 years Languages Required English, Hindi