Customer Relationship Executive

Actively hiring · Posted 6d ago · JEV2610AE68E6AE65

Salary₹3,00,000 – ₹4,00,000 per year

Experience1–12 yrs

LocationMumbai, Maharashtra

Work modeOffice · Full time

Openings1

Job description

Welcoming walk-in clients with warmth, listening closely to their needs, and offering furniture solutions that fit like a dream.• Following up with clients and interior designers—not to “close a sale,” but to keep theconversation going, with care and clarity.• Coordinating with designers and architects to explore collaboration opportunities.Think of it as design matchmaking!• Preparing quotes (with flair and accuracy), and sharing them after approvals.• Bridging the conversation between our clients and sales team—especially when pricesneed a little back-and-forth magic.• Maintaining a clean, updated client database—because good records = happymemories.• Handling queries with empathy and offering smooth, timely resolutions.• Pitching in with digital media and our upcoming e-commerce journey—we love fresh What You Bring Along:• Excellent spoken and written English (you’re the kind of person people like gettingemails from).• A well-put-together presence and a natural sense of warmth.• Comfort in dealing with clients, designers, and team members alike.• A working knowledge of Google Sheets / Excel (nothing fancy—just the basics).• Thoughtful email-writing skills and strong follow-up instincts.• Confidence, initiative, and a gentle touch of humour—we love people who take workseriously, but not themselves too seriously!• (Female candidates are preferred for this position.)

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