HR Operations and Delivery Associate IV

Job Track Description

Performs tasks based on established procedures.

Uses data organizing and coordination skills to perform business support or technical work.

Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

Has advanced, specialized expertise within a range of analytical or operational processes.

Completes assignments and facilitates the work of others.

May coordinate assignments beyond work area.

Proposes improvements to processes and methods.

Acts as a lead, coordinating the work of others, but is not a supervisor.

Works autonomously within established procedures.

Functional Knowledge

Has developed skills in a range of processes, procedures, and systems.

Acts as a technical expert in some areas.

Business Expertise

Understanding of how teams integrate and work best together to support the achievement of company goals.

Impact

Impacts own team through the quality of the services or information provided.

Suggests improvements to work procedures and practices to improve efficiency.

Leadership

Serves as a team lead.

May allocate work to team members.

Provides subject matter guidance to junior team members.

Problem Solving

Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

Exchanges information and ideas effectively.

Responsibility Statements

Guides and directs on HR programs and procedures.

Ensures the accuracy and integrity of HR data by conducting routine audit tests.

Prepares documentation for the HR knowledge database.

Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.

Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.

Performs other duties as assigned.

Complies with all policies and standards.

Role: HR Analyst,

Industry Type: BPM / BPO,

Department: Human Resources,

Employment Type: Full Time, Permanent

Role Category: HR Operations