Walkin For Customer Service Manager Jobs (Freshers)

We're Hiring: Support Executive(L1 level) at WhiteBooksLocation: HyderabadWork Mode: Full-TimeImmediate Joiners PreferredWhiteBooks is looking for a proactive and customer-focused Support Executive to support our growing B2B SaaS platform in the finance and customer experience space. If you enjoy helping customers, resolving issues, and delivering a seamless support experience, this role is for you.The RoleYou will be responsible for assisting customers with product-related queries, troubleshooting issues, and ensuring a smooth customer experience. You'll work closely with internal teams including product, engineering, and customer success to resolve concerns efficiently and maintain high customer satisfaction.What We're Looking For0-3 years of experience in Customer Support, Technical Support, Application Support, or related rolesGraduates and professionals from BBA, , MBA (Finance), CA Inter, and CMA Inter backgrounds are welcome to applyGood understanding of customer support processes and issue resolutionAbility to troubleshoot and resolve customer queries effectivelyFamiliarity with SaaS platforms and support workflowsExposure to FinTech, GST, accounting, or financial platforms is a plusStrong communication and interpersonal skillsGood verbal communication in English and Hindi is mandatory; proficiency in regional languages is preferredGood analytical and problem-solving abilitiesAbility to manage multiple tasks in a fast-paced environmentCustomer-first mindset with attention to detailKey ResponsibilitiesHandle customer queries through calls, emails, and support ticketsTroubleshoot and resolve product-related issues within defined timelinesCoordinate with internal teams for issue escalation and resolutionEnsure high customer satisfaction and timely follow-upsMaintain accurate records of customer interactions and resolutionsAssist customers in understanding product features and usageWhy Join WhiteBooks?Work on innovative FinTech SaaS products solving real business challengesCollaborative and growth-focused work cultureOpportunity to work closely with cross-functional teamsExposure to cutting-edge technologies and customer experience operationsImmediate joiners are strongly preferred.Interested candidates can share their resumes to or reach out directly.ExperienceFresherNo. of Openings3EducationGraduate (B.B.A, B.Com, B.Tech/B.E)RoleCustomer Service OfficerIndustry TypeAccounting / FinanceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationFlat No: 303, Gayathri Heights, Jubilee Enclave, HITEC City, Hyderabad, Telangana 50008Walk-in Date23/09/[hidden]/10/2026Walk-in Time11:00 AM - 03:30 PM