Telecaller Cum Computer Operator

Job highlights

• Annual Bonus, Mobile Allowance, Internet Allowance, LaptopJob DescriptionResponsibilities: Inbound Calls II Customer Service II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigationShow moreJob roleWork locationNIED COUNCIL, Vatika Road, near Rang Mahal, Sanganer, Jaipur, Rajasthan, IndiaDepartmentSales & BDRole / CategoryTelesalesEmployment typeFull TimeShiftDay ShiftJob requirementsExperienceAny experienceEducation12th PassSkillsMS Word, Email Drafting, B2B Sales, Telecalling - Customer Service, MS Excel, Channel sales, B2C sales, Enterprise sales, Ba

Responsibilities: Inbound Calls II Customer Service II Problem Solving • Manage incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation