Ecommerce Manager

Location: Chennai (On-site)Experience: Minimum 2+ years in e-commerce operationsAbout the CompanyA leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.Role OverviewThe Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.Key ResponsibilitiesMarketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.Desired Skills & CompetenciesStrong knowledge of e-commerce operations and marketplace workflowsAdvanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferredAnalytical mindset with problem-solving orientationExcellent communication and stakeholder management skillsAbility to work on-site in Chennai with cross-functional teamsEducationBachelor’s degree in Business, Commerce, or related fieldMBA preferred but not mandatoryNote: The interested professionals with relevant experience should be currently based in South India.