OTC Collections Specialist

We are seeking an experienced OTC Collections Specialist to join our team in Andhra Pradesh. The ideal candidate will have a strong background in managing accounts receivable and collections processes, ensuring timely collection of outstanding payments while maintaining positive relationships with clients. This role is crucial in optimizing our order to cash cycle and improving our overall cash flow.

Key Responsibilities:

• Manage the end-to-end OTC process, including collections, dispute resolution, and portfolio management.
• Monitor and analyze DSO (Days Sales Outstanding) metrics to identify trends and areas for improvement.
• Conduct regular follow-ups with clients to ensure timely payments and resolve any issues that may arise.
• Collaborate with internal teams to address disputes and ensure customer satisfaction.
• Maintain accurate records of collections activities and provide regular reports to management.
• Develop and implement strategies to improve collection rates and reduce outstanding receivables.

Required Skills:

• Proven experience in OTC collections, accounts receivable, and related processes.
• Strong communication skills, both verbal and written, with a focus on customer service.
• Ability to analyze data and generate reports to track performance metrics.
• Familiarity with B2B collections and dispute resolution techniques.
• Proficiency in using accounting software and tools related to collections management.

If you are a motivated professional with a passion for collections and a desire to contribute to our financial success, we encourage you to apply for this exciting opportunity.