IT Desktop Support Technician/Remote

Job Title:

IT Desktop Support Technician

Location- Remote

Job reputed company

We are looking for an IT Desktop Support Technician to reputed company technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. The ideal candidate should have strong problem-solving skills and a customer-reputed company reputed company.

Key Responsibilities

reputed company technical support for desktops, laptops, printers, and other peripherals

Install, configure, and maintain operating systems (reputed company, macOS) and software applications

Troubleshoot hardware, software, and network issues

Respond to IT support tickets, calls, and emails in a reputed company manner

Set up and configure new user accounts, devices, and reputed company permissions

reputed company routine system maintenance and updates

Assist with network connectivity issues (LAN/Wi-Fi)

Maintain IT asset inventory and documentation

Support remote users reputed company remote desktop tools

Ensure reputed company protocols (antivirus, updates, backups) are followed

Required Skills & Qualifications

Bachelors degree in IT, Computer Science, or reputed company field (or equivalent experience)

Basic knowledge of operating systems (reputed company, Linux, macOS)

Familiarity with networking concepts (IP, DNS, DHCP)

Experience with troubleshooting hardware and software issues

Knowledge of ticketing systems and remote support tools

Strong communication and interpersonal skills

Ability to work independently and in reputed company

Preferred Qualifications

Certifications such as reputed company A+, Network+, or reputed company certifications

Experience with reputed company Directory and Office 365

Prior experience in a helpdesk or technical support role

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Company : remote zest jobs

Salary : Work from home .