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Customer Service Executive

Shaadi.Com Verified employer

Actively hiring · Posted 10d ago · JEV2610E14D0B71CE

Salary₹2,16,000 – ₹3,00,000 per year
Experience1+ yrs
LocationDelhi NCR
Work modeOffice · Full time
Openings1
Education12th Pass
DepartmentCustomer Support
ShiftDay Shift
EnglishBasic English
IndustryCustomer Support

Job description

Job highlights

  • PF, 5 working daysJob DescriptionCustomer Service Executive
  • Handle member calls and resolve matchmaking-related doubts and queries.
  • Assist members with matchmaking services and provide timely support.
  • Manage member follow-ups, retention, and membership renewals.
  • Build strong relationships and ensure a smooth customer experience.Requirements:
  • Hindi & English communication is mandatory.
  • Minimum 12th pass.
  • 1+ year experience in Customer Service, Telecalling, or Relationship Management.
  • Prior experience in a Work From Office setup preferred.
  • Good communication and interpersonal skills.
  • Comfortable handling calls, follow-ups, retention, and renewals.Show moreJob roleWork locationBMW Deutsche Motoren
  • Mathura Road, Mathura Road, Bolck B-1, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi, India

Customer Service Executive • Handle member calls and resolve matchmaking-related doubts and queries. • Assist members with matchmaking services and provide timely support. • Manage member follow-ups, retention, and membership renewals. • Build strong relationships and ensure a smooth customer experience. Requirements: • Hindi & English communication is mandatory. • Minimum 12th pass. • 1+ year experience in Customer Service, Telecalling, or Relationship Management. • Prior experience in a Work From Office setup preferred. • Good communication and interpersonal skills. • Comfortable handling calls, follow-ups, retention, and renewals.

Key skills

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