Head of Driver Recruitment (Mass Recruitment)

Green SM is a leading ridehailing platform focused on smart, scalable, and sustainable mobility solutions. As we expand our operations in the Cte d'Ivoire

We are seeking a Head of Driver Recruitment to own and execute driver manpower planning and driver acquisition activities across assigned cities in the Cte d'Ivoire. This role is responsible for ensuring sufficient, highquality driver supply through effective recruitment execution, operational excellence, and close collaboration with Operations.

This is a handson management role with clear ownership of driver supply targets, recruitment execution, and local team performance.

Key Responsibilities

1. Driver Supply Planning & Execution

Execute citylevel driver supply plans to meet demand and growth targets.Translate country or regional supply plans into local execution actions.Monitor supply health metrics (active drivers, activation rate, readiness).Identify supply gaps early and implement corrective actions.2. Driver Recruiting & Hiring Execution

Manage driver hiring through multiple channels, including:Local recruitment hubs / walkin sessionsCommunity outreach and partnershipsDriver referral programsDigital sourcing channels (local job platforms, social media)Execute recruitment campaigns aligned with city launches, peak demand, and expansion plans.Continuously improve sourcing mix and recruitment funnel efficiency.3. Recruitment Operations & Process Management

Interviews and screeningDocument verification and compliance checksOnboarding scheduling and readiness trackingEnsure recruitment SOPs and local compliance requirements are followed consistently.Improve speed, quality, and candidate experience across the recruitment journey.4. Team Leadership & OnGround Management

Manage and coach local recruiters, field teams, and external partners if applicable.Set clear targets, execution plans, and performance expectations.Ensure strong onground discipline, productivity, and accountability.Support capability building of recruitment and field teams.5. Performance Tracking & Reporting

Track and analyze key recruitment KPIs, including:Funnel conversionTimetohireCostperhireActivation and readiness ratesProvide regular performance updates to Country and Operations leadership.Use data to drive operational improvements.6. CrossFunctional Collaboration

Work closely with Operations, City, and Marketing teams to ensure:Timely onboarding and workforce readinessAlignment between supply planning and operational needsSupport new city launches and peakdemand planning.Requirements

68+ years of experience in recruitment, workforce acquisition, or frontline operations.2+ years of people management experience in highvolume or fieldbased environments.Strong experience in mass hiring / frontline workforce recruitment, preferably within:RidehailingLogistics / deliveryTransportation or operationally intensive industriesSolid understanding of onground recruitment execution in the IndiaStrong execution, operational, and problemsolving skills.Datadriven and comfortable managing KPIs.Handson, resilient, and able to operate in fastpaced environments .