Food Sales Executive
Ekostay LLP Verified employer
Actively hiring · Posted 20d ago · JEV2610F7CC78239A
Job description
EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.Food Sales Executive:* Pitch food packages to villa guests, ensuring exceptional service and guest satisfaction.* Coordinate with guests to finalize food packages, communicate the details to the ground operations team, and ensure smooth delivery and reception.* Oversee menu planning, food preparation, and presentation in alignment with villa standards and guest expectations.* Monitor inventory, control costs, and maximize profitability through effective budget management.* Ensure after-sales service by following up with guests to assess their experience and liaising with the ground team accordingly.* Handle escalations as and when they arise.* Ensure reviews are collected in accordance with Ekostay standards.* Conduct mandatory introduction calls with all guests, reiterating food rules.* Allocate chefs as needed.* Manage Airbnb reviews.* Resolve any food-related problems.
Key skills
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