Office Coordinator

Job highlights

• ESI (ESIC)Job DescriptionJob Role: Office CoordinatorDepartment: Sales, Marketing & OperationsKey ResponsibilitiesSales Follow-UpsTrack daily sales performance and vehicle sales targets.Take regular follow-ups from sales staff regarding leads, customer enquiries, and conversions.Maintain daily sales reports and share updates with management.Staff ManagementMonitor staff attendance, punctuality, and daily work activities.Coordinate with sales, marketing, and service teams.Ensure proper task allocation and timely completion of assigned work.Marketing & Campaign ManagementCoordinate marketing activities, promotional campaigns, and customer outreach.Monitor field marketing performance and collect daily market reports.Coordinate the preparation and distribution of promotional materials.Customer Service Follow-UpsTake regular follow-ups from customers regarding vehicle servicing, complaints, and pending issues.Coordinate with the service team to ensure timely resolution of customer concerns.

Job Role: Office Coordinator Department: Sales, Marketing & Operations Key Responsibilities Sales Follow-Ups Track daily sales performance and vehicle sales targets. Take regular follow-ups from sales staff regarding leads, customer enquiries, and conversions. Maintain daily sales reports and share updates with management. Staff Management Monitor staff attendance, punctuality, and daily work activities. Coordinate with sales, marketing, and service teams. Ensure proper task allocation and timely completion of assigned work. Marketing & Campaign Management Coordinate marketing activities, promotional campaigns, and customer outreach. Monitor field marketing performance and collect daily market reports. Coordinate the preparation and distribution of promotional materials. Customer Service Follow-Ups Take regular follow-ups from customers regarding vehicle servicing, complaints, and pending issues. Coordinate with the service team to ensure timely resolution of customer concerns. Maintain customer feedback and service follow-up records. Reporting & Coordination Prepare daily, weekly, and monthly reports for management. Maintain records of sales, marketing activities, customer follow-ups, and staff performance. Ensure smooth coordination between all departments and report important issues to management. Required SkillsGood communication and coordination skills. Proficiency in MS Excel, Google Sheets, and basic computer operations. Strong follow-up, reporting, and staff-handling abilities. Ability to manage multiple tasks and meet deadlines. Experience in the automobile industry will be preferred. Preferred Candidate: A responsible, proactive, and organized individual who can manage daily office operations and ensure accountability across sales, marketing, and service teams.