Telecaller - Fresher

About the job:The role requires active calling, finding new parties, generating business, taking orders, following up on payments, and continuously expanding Ambay Medical Devices' customer network.

Key Responsibilities:

1. Make regular outbound calls to new and existing dealers, distributors, hospitals, medical suppliers, and institutions.

2. Identify and develop new parties/customers across assigned markets.

3. Introduce Ambay Medical Devices, its product range, pricing, and business opportunities to prospective customers.

4. Generate enquiries and convert leads into orders and long-term customers.

5. Maintain regular follow-up with existing customers for repeat orders.

6. Take and coordinate customer orders and ensure proper communication with the sales/dispatch team.

7. Follow up with customers for pending payments and outstanding amounts.

8. Maintain regular communication with dealers/distributors regarding payments, orders, dispatches, and requirements.

9. Follow up on quotations, samples, product enquiries, and new business opportunities.

10. Maintain an updated database of customers, prospects, orders, payments, and follow-ups.

11. Reactivate inactive customers and identify opportunities for increasing business from existing accounts.

12. Coordinate with the internal sales, accounts, production, and dispatch teams whenever required.

13. Record daily calls, follow-ups, enquiries, orders, and payment status.

14. Achieve assigned daily/monthly call, enquiry, order, collection, and customer acquisition targets.

15. Gather market feedback regarding competitor products, pricing, demand, and customer requirements.

16. Build professional and long-term relationships with dealers and distributors.Who can apply:Only those candidates can apply who:are from Mumbai onlySalary:₹ 2,00,000 - 3,36,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress codeSkills required:MS-Excel and English Proficiency (Spoken)Other Requirements:1. Experience in telecalling, telesales, B2B sales, medical supplies, pharma, healthcare, or distribution is preferred.About Company:Ambay Medical Devices is an ISO-certified medical device manufacturing company established in 2009, specializing in the manufacturing and supply of high-quality medical disposable products. With a strong focus on quality, reliability, and customer satisfaction, we serve healthcare institutions, hospitals, distributors, government organizations, and other healthcare-sector clients. At Ambay Medical Devices, we are continuously expanding our operations and building a professional, performance-driven team. We provide opportunities for individuals who are motivated to grow their careers in medical device manufacturing, sales and business development, tender management, operations, finance, quality and administration.

Responsibilities

The role requires active calling, finding new parties, generating business, taking orders, following up on payments, and continuously expanding Ambay Medical Devices' customer network.

Key Responsibilities:

1. Make regular outbound calls to new and existing dealers, distributors, hospitals, medical suppliers, and institutions.

2. Identify and develop new parties/customers across assigned markets.

3. Introduce Ambay Medical Devices, its product range, pricing, and business opportunities to prospective customers.

4. Generate enquiries and convert leads into orders and long-term customers.

5. Maintain regular follow-up with existing customers for repeat orders.

6. Take and coordinate customer orders and ensure proper communication with the sales/dispatch team.

7. Follow up with customers for pending payments and outstanding amounts.

8. Maintain regular communication with dealers/distributors regarding payments, orders, dispatches, and requirements.

9. Follow up on quotations, samples, product enquiries, and new business opportunities.

10. Maintain an updated database of customers, prospects, orders, payments, and follow-ups.

11. Reactivate inactive customers and identify opportunities for increasing business from existing accounts.

12. Coordinate with the internal sales, accounts, production, and dispatch teams whenever required.

13. Record daily calls, follow-ups, enquiries, orders, and payment status.

14. Achieve assigned daily/monthly call, enquiry, order, collection, and customer acquisition targets.

15. Gather market feedback regarding competitor products, pricing, demand, and customer requirements.

16. Build professional and long-term relationships with dealers and distributors.