Chat Support Executive - Fresher

About the job:

Job Title - Chat Support Executive

Location - Hyderabad

Working Hours - Night Shifts

Working Days - 5 Days

Job Description

We are looking for a customer-focused Customer Service Representative (Chat Support) to deliver high-quality support through digital chat platformsThis role requires strong written communication skills, attention to detail, and the ability to resolve customer queries efficientlyHandle inbound customer interactions via chat with professionalism and empathyUnderstand customer issues and provide accurate, timely resolutionsMaintain quality, productivity, and customer satisfaction metrics (CSAT/NPS)Document chat interactions clearly and accurately in internal systemsStrong written communication skills in EnglishAbility to manage multiple chat conversations simultaneouslyPrior experience in chat-based customer supportExposure to healthcare, insurance, or managed care processesFamiliarity with CRM tools or chat platformsExcellent written communication and typing accuracy

Experience Required

02 years of customer service experience (chat support preferred)Freshers can also apply on this role.

Who can apply:

Only those candidates can apply who:

Salary:

Competitive salary

Experience:

No experience required

Deadline:

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