Telecaller

Job highlights

• Annual Bonus, Mobile Allowance, LaptopJob DescriptionGovinda Medicenter is seeking a dedicated and communicative Telecaller to join our team. The ideal candidate will be responsible for handling patient interactions over phone, ensuring smooth coordination of appointments, surgeries, and post-surgery support.Key Responsibilities:Appointment Booking:Schedule and manage patient appointments efficiently, ensuring proper time allocation and follow-ups.Surgery Booking:Coordinate with patients and internal medical teams to confirm and organize surgery schedules.Post-Surgery Coordination & Support:Maintain regular communication with patients after surgery, provide necessary guidance, and ensure a smooth recovery support process.Requirements:Good communication and interpersonal skillsBasic knowledge of healthcare processes (preferred)Ability to handle patient queries with empathy and professionalismOrganized and detail-oriented approach Show moreJob roleWork location27B/4, Upper Ground Floor,

Govinda Medicenter is seeking a dedicated and communicative Telecaller to join our team. The ideal candidate will be responsible for handling patient interactions over phone, ensuring smooth coordination of appointments, surgeries, and post-surgery support. Key Responsibilities: Appointment Booking: Schedule and manage patient appointments efficiently, ensuring proper time allocation and follow-ups. Surgery Booking: Coordinate with patients and internal medical teams to confirm and organize surgery schedules. Post-Surgery Coordination & Support: Maintain regular communication with patients after surgery, provide necessary guidance, and ensure a smooth recovery support process. Requirements: Good communication and interpersonal skills Basic knowledge of healthcare processes (preferred) Ability to handle patient queries with empathy and professionalism Organized and detail-oriented approach