Customer Care Executive (Cce)

Salary Range : Rs. 12000 - Rs. 20000 , based on skills, experience, and interview performanceEducational Requirement : 12th Pass / Male OnlyWork Arrangement : Work From OfficeGender Preference : Male onlySkills Requirement : No predefined skills necessaryExperience Requirement : 1 - 2 Years of ExperienceLocation : Naveen ShahdaraWorking Hours : 10.00 AM - 7.00 PM | Monday to SaturdayAdditional Info : Handle Incoming Customer Calls Regarding Product Issues, Faults, Installation, Usage, And Troubleshooting.Understand Customer Problems By Asking Relevant Questions And Identifying The Root Cause.Provide Step-By-Step Troubleshooting Instructions Over The Telephone.Explain Product Features, Operating Procedures, And Basic Maintenance Requirements. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel, Record Management

Responsibilities

Handle Incoming Customer Calls Regarding Product Issues, Faults, Installation, Usage, And Troubleshooting.Understand Customer Problems By Asking Relevant Questions And Identifying The Root Cause.Provide Step-By-Step Troubleshooting Instructions Over The Telephone.Explain Product Features, Operating Procedures, And Basic Maintenance Requirements. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel, Record Management