Telecalling - Internship

About the internship:As a telecalling intern at Esta Global, you'll support day-to-day outreach by speaking with people over the phone, sharing clear information, and helping keep communication organized. The role is suited to someone who communicates confidently in spoken and written English and is attentive to detail.

Selected intern's day-to-day responsibilities include:

1. Make calls using the contact details and guidance provided by the team.

2. Introduce the purpose of each call clearly and communicate in a polite, professional manner.

3. Listen carefully, respond to straightforward questions, and note when a query needs follow-up from a team member.

4. Record call outcomes and relevant details accurately in the designated tracking system.

5. Follow up on assigned contacts as directed, keeping conversations concise and respectful.

6. Draft clear written messages or call notes in English to support ongoing communication.

7. Share recurring questions or communication challenges with the team to help keep outreach consistent.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 28th Oct'26 and 2nd Dec'26are available for duration of 6 monthsare from Kolkata onlyhave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 10,000 - 14,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, 5 days a weekSkills required:English Proficiency (Spoken), English Proficiency (Written) and Effective CommunicationAbout Company:Esta Global is a premier digital marketing company in Kolkata that specializes in branding and SEO services. For all of your business needs, we are the ideal and most affordable choice. A full-circle development of your company in the market is where our expertise and creativity lie. Take your company's digital presence to an entirely new level with Esta Global's unmatched IT services, digital marketing, e-commerce, website design, SEO services, and branding now!Additional information:

Stipend Structure:

Fixed pay: ₹ 7,000 - 8,000 /month

Incentive pay: ₹ 3,000 - 6,000 /month

Responsibilities

As a telecalling intern at Esta Global, you'll support day-to-day outreach by speaking with people over the phone, sharing clear information, and helping keep communication organized. The role is suited to someone who communicates confidently in spoken and written English and is attentive to detail.

Selected intern's day-to-day responsibilities include:

1. Make calls using the contact details and guidance provided by the team.

2. Introduce the purpose of each call clearly and communicate in a polite, professional manner.

3. Listen carefully, respond to straightforward questions, and note when a query needs follow-up from a team member.

4. Record call outcomes and relevant details accurately in the designated tracking system.

5. Follow up on assigned contacts as directed, keeping conversations concise and respectful.

6. Draft clear written messages or call notes in English to support ongoing communication.

7. Share recurring questions or communication challenges with the team to help keep outreach consistent.