Customer Support International Non Voice Process

Job Summary

We are looking for a Customer Support Executive to join our International Chat Process team. The selected candidate will be responsible for providing chat-based support to international e-commerce sellers, resolving their queries, and ensuring a seamless customer experience.

Key Responsibilities

Provide chat-based support to international e-commerce sellers.

Handle customer inquiries and resolve issues within defined service standards.

Assist sellers with account-related concerns, order management, and operational queries.

Ensure accurate and timely resolution of customer issues.

Maintain a high level of customer satisfaction through effective communication.

Follow company policies, processes, and quality standards while handling customer interactions.

Eligibility Criteria

Minimum 1 year of experience in an International Voice and Chat Process.

Seller Support experience is mandatory.

Undergraduate and graduate candidates are eligible to apply.

Excellent written and verbal communication skills.

Strong customer service and problem-solving abilities.

Good interpersonal and communication skills.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.More about this Customer Support International Non Voice Process jobPlease go through the FAQs to get all answers related to the given Customer Support International Non Voice Process jobWhat skills and experience do you need for this Customer Support International Non Voice Process job

Ans : To apply for this Customer Support International Non Voice Process job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.

What is the salary and job type for this role

Ans : The salary for this Customer Support International Non Voice Process job ranges between 25,000-35,000 per month. This is a Full Time job.

What shift and timings does this job follow

Ans : This Customer Support International Non Voice Process job follows a Rotational shift.

Do you need to visit the office for this job

Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.

How many openings are available for this position

Ans : There are 25 openings available for this position.

Is this job open for all genders

Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.

What are the key responsibilities of this Customer Support International Non Voice Process job

Ans : As a Customer Support International Non Voice Process, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.

Where is this job located

Ans : This Customer Support International Non Voice Process job is located in Kharadi, Pune.

What kind of candidate is ideal for this job

Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support International Non Voice Process job.

Why should you apply for this Customer Support International Non Voice Process job

Ans : This Customer Support International Non Voice Process job offers a salary between 25,000-35,000 per month. This is a Full Time opportunity and has 25 openings available.

Candidates can call HR for more info. .