Technical Writer

What are we looking for?As a technical writer, your job is to translate complex information into a language understandable by anyone. You must ensure that everything we deliver can be used by any user, developer, or business owner.RESPONSIBILITIES• Develop a deep understanding of Cashfree products, and target audience. Aim to be the expert in the product area you are handling.• Collaborate with the product team to identify key content requirements.• Write and maintain high-quality documentation for technical and non-technical audiences, including concept docs, how-to procedures, integration docs, and API reference documentation.• Collaborate with the product and development team to create user interface text.• Create videos to explain concepts and procedures in an easy-to-understand format.• Create and review product-oriented blog posts.• Organize existing documents, identify gaps, and suggest improvements.• Analyze usage patterns of documents and suggest ways on improving them.• Review and revise content based on internal and external customer feedback.Requirements• Bachelor's degree in English, communication, linguistics, or bachelor’s degree in engineering.• 1 to 4 years of experience as a technical writer.• Experience working with product and UX Designers and writing user interface text• Strong technical writing skills.• Experience managing content projects, including coordinating with cross-functional teams.• Have prior experience with creating videos.• Familiar with markup languages such as Markdown and HTML