Telecaller Outbound

Job highlights

• Annual Bonus, PF, Laptop, Health Insurance, ESI (ESIC)Job DescriptionJob Description – Mumbai RRCOnly Renewal Calling No Sales!!!!Company:Star Health & Allied Insurance Co. Ltd.Department: Renewal Retention Cell (RRC)Location: Andheri East, MumbaiPosition: Renewal Retention Officer (RRO)Job Responsibilities:* Contact existing customers regarding their health insurance policy renewal.* Understand customer requirements, concerns, and objections.* Explain renewal benefits, policy features, and applicable options clearly.* Handle customer objections related to premium, coverage, policy benefits, and renewal.* Ensure maximum customer retention through effective communication and follow-up.* Maintain quality standards and achieve assigned business targets.* Record customer interactions and update relevant details accurately.* Coordinate with internal teams for customer queries and renewal-related requirements.* Provide a positive and customer-centric experience in every interaction.Candidate

Job Description – Mumbai RRC Only Renewal Calling No Sales!!!! Company:Star Health & Allied Insurance Co. Ltd. Department: Renewal Retention Cell (RRC) Location: Andheri East, Mumbai Position: Renewal Retention Officer (RRO) Job Responsibilities: * Contact existing customers regarding their health insurance policy renewal. * Understand customer requirements, concerns, and objections. * Explain renewal benefits, policy features, and applicable options clearly. * Handle customer objections related to premium, coverage, policy benefits, and renewal. * Ensure maximum customer retention through effective communication and follow-up. * Maintain quality standards and achieve assigned business targets. * Record customer interactions and update relevant details accurately. * Coordinate with internal teams for customer queries and renewal-related requirements. * Provide a positive and customer-centric experience in every interaction. Candidate Profile: * Good communication skills in English/Hindi/Marathi. * Customer-focused and confident while speaking with customers. * Basic knowledge of MS Office/Excel. * Ability to handle objections and convince customers professionally. * Freshers and candidates with relevant experience can apply. * Candidates from insurance, banking, BPO, telesales, or customer service backgrounds are preferred. Fresher are also welcome Working Details: Working Days:Monday to Saturday Working Hours: 10:00 AM to 6:30 PM Location:Andheri East, Mumbai Employment:Direct Company Payroll perks & Benefits Fixed Salary plus Attractive Incentive Fixed working Hours (Timely Logout) Birthday Celebration Festival Celebration 1st & 2nd Saturday is OFF Sunday fixed Off Fast-track Career Growth Opportunities Join Mumbai RRC and build your career with Star Health! Noted : Only Geniune Job seeker candidate should apply .