Adobe Campaign Consultant

Responsibilities

Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments

Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organisations

Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):

o             Work with Clients to assess requirements

o             Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

o             Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting

o             Develop customer specific solutions where necessary and document them

o             Proactive problem diagnosis, troubleshooting and resolution

Create Implementation plans for new and existing clients

Creation of accurate estimates and quotations for Adobe Campaign Consulting services

Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution

Ownership of the technology solution from estimation and design through to delivery, acceptance and operation

Knowledge transfer/Training to customers on solution implemented

Product Upgrades and Configuration activities

Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers

Build great working relationship with Onshore Consulting team,  Learn and Adopt best-practices from such teams globally

Work closely with the Quality Assurance team to ensure professional delivery of technical implementations