Call Centre BPO Executive

Job highlights

• Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health InsuranceJob DescriptionWe are looking for a dynamic and confident BPO Executive (Voice Process) to handle inbound and outbound calls and deliver exceptional customer service. In this role, you will act as the primary voice of our company, interacting directly with customers to address inquiries, resolve complaints, and provide accurate information about our products or services. Your core responsibilities will include actively listening to customer needs, troubleshooting issues efficiently over the phone, maintaining professional communication standards, and updating CRM records accurately after each call. The ideal candidate should possess strong verbal communication skills, a clear and pleasant phone demeanor, and the ability to handle customer interactions with patience and empathy. Prior experience in a voice-based BPO or call center environment is preferred, but freshers with excellent conversational skills and a custo

We are looking for a dynamic and confident BPO Executive (Voice Process) to handle inbound and outbound calls and deliver exceptional customer service. In this role, you will act as the primary voice of our company, interacting directly with customers to address inquiries, resolve complaints, and provide accurate information about our products or services. Your core responsibilities will include actively listening to customer needs, troubleshooting issues efficiently over the phone, maintaining professional communication standards, and updating CRM records accurately after each call. The ideal candidate should possess strong verbal communication skills, a clear and pleasant phone demeanor, and the ability to handle customer interactions with patience and empathy. Prior experience in a voice-based BPO or call center environment is preferred, but freshers with excellent conversational skills and a customer-first attitude are also encouraged to apply.