Junior Telecaller - Fresher

About the job:Key responsibilities:

1. Speak clearly and politely with customers.

2. Handle calls professionally and maintain a polite tone.

3. Understand customer needs and answer basic queries.

4. Identify potential customers and generate business leads.

5. Regularly follow up with customers for enquiries and sales.

6. Maintain customer details, call records, and follow-up status.

7. Encourage customers to share their requirements and consider the company products.

8. Complete daily call targets and follow-up activities on time.

9. Handle rejection and difficult customers professionally.

10. Coordinate with the sales manager and sales team.Who can apply:Only those candidates can apply who:are from Chennai onlySalary:₹ 2,15,000 - 3,18,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Skills required:English Proficiency (Written)Other Requirements:Minimum: 12th Pass / Any Degree.Experience: Fresher or 1–2 years in telecalling or customer support.Languages: Tamil compulsory; basic English preferred.Industry experience: Steel manufacturing or trading experience is an advantage.Basic Computer Knowledge – Know MS Excel, email, and data entry.About Company:Ours is a steel manufacturing supplier business dealing with alloy steel, hot work tool steel and special steel.

Responsibilities

Key responsibilities:

1. Speak clearly and politely with customers.

2. Handle calls professionally and maintain a polite tone.

3. Understand customer needs and answer basic queries.

4. Identify potential customers and generate business leads.

5. Regularly follow up with customers for enquiries and sales.

6. Maintain customer details, call records, and follow-up status.

7. Encourage customers to share their requirements and consider the company products.

8. Complete daily call targets and follow-up activities on time.

9. Handle rejection and difficult customers professionally.

10. Coordinate with the sales manager and sales team.