Specialist

Key ResponsibilitiesMake outbound calls to prospective and existing customers. Explain and sell Home Credit's consumer finance and loan products . Understand customer requirements and recommend suitable financial products. Generate leads and convert them into successful applications. Explain loan eligibility, tenure, documentation, and repayment process. Follow up with customers regarding applications and pending documents. Handle customer queries and resolve basic product-related concerns. Maintain customer information and call records in the CRM. Achieve daily, monthly, and quarterly sales and conversion targets . Coordinate with internal teams for application processing and disbursement. Ensure proper KYC, documentation, and compliance with company policies. Maintain good customer relationships and provide a positive customer experience.