Heritage Madurai Verified employer
Actively hiring · Posted 4d ago · JEV26102EF4D8BD8B
Position: Senior HR Executive
Industry: Hotel / Hospitality
Experience: 5 to 8 Years
Department: Human Resources
Employment Type: Full-Time
Location: Kochadai - Madurai
Reporting To: HR Manager / HR Head
Role Overview
We are looking for an experienced and dynamic Senior HR Executive with 5 to 8 years of HR experience in the hotel/hospitality industry. The ideal candidate should have strong hands-on experience in end-to-end HR Operations, employee engagement, recruitment, statutory compliance, payroll coordination, performance management, and employee relations.
The candidate should be comfortable working in a fast-paced hotel environment and managing HR requirements across multiple departments and employee levels.
Key Responsibilities
1. End-to-End HR Operations
Manage day-to-day HR operations for the hotel.
Maintain and update employee records, personnel files, HR databases, and documentation.
Handle employee lifecycle processes including joining, onboarding, transfers, promotions, confirmations, and exit formalities.
Ensure smooth implementation of HR policies, procedures, and processes.
Coordinate with department heads for manpower planning and HR requirements.
2. Recruitment & Staffing
Handle end-to-end recruitment for operational and support functions.
Understand manpower requirements from various hotel departments and close positions within agreed timelines.
Source candidates through job portals, referrals, consultants, and other channels.
Conduct initial screening, coordinate interviews, and manage the selection process.
Ensure proper documentation and smooth joining of selected candidates.
3. Payroll & Attendance
Coordinate monthly payroll processing with the payroll/accounts team.
Manage attendance, leave, shift schedules, overtime, and related HR inputs.
Verify payroll inputs and resolve employee queries related to salary, deductions, leave, and attendance.
Maintain accurate employee and payroll-related records.
4. Statutory Compliance
Ensure compliance with applicable labour laws and statutory requirements.
Coordinate and maintain records related to PF, ESI, PT, LWF, gratuity, bonus, minimum wages, and other applicable compliances.
Support internal/external audits and statutory inspections.
Ensure timely submission of required statutory documents and returns.
5. Employee Relations & Engagement
Act as a point of contact for employee queries and HR-related concerns.
Handle employee grievances and support conflict resolution.
Conduct employee engagement activities and initiatives to improve employee experience.
Maintain healthy employee relations across hotel departments.
Conduct exit interviews and analyze employee feedback and attrition trends.
6. Performance Management
Coordinate the performance appraisal and review process.
Track probation confirmations and employee performance-related documentation.
Support department heads in implementing performance management processes.
Maintain appropriate performance records.
7. Learning & Development
Identify training requirements in coordination with department heads.
Coordinate employee training, induction, and development programs.
Maintain training records and support evaluation of training effectiveness.
8. HR MIS & Reporting
Prepare regular HR reports and MIS covering:
Headcount
Attrition
Recruitment status
Attendance & absenteeism
Leave
Overtime
Payroll inputs
Employee movements
Training
Provide HR analytics and reports to the HR Head/Management as required.
Required Skills & Competencies
Strong knowledge of end-to-end HR Operations.
Hands-on experience in the hotel/hospitality industry.
Good understanding of labour laws and statutory compliance.
Strong recruitment and manpower planning skills.
Good knowledge of payroll, attendance, leave, and HRIS systems.
Strong employee relations and grievance-handling skills.
Excellent communication and interpersonal skills.
Good coordination and stakeholder-management abilities.
Strong MS Office/Excel and HRMS skills.
Ability to work independently in a fast-paced hospitality environment.
Education & Experience
