Store Manager

Job highlights

• Annual Bonus, PF, Travel Allowance (TA), ESI (ESIC)Job DescriptionJob Title: Store Manager – MINISOLocation: Mogappair, ChennaiJob Type: Full-TimeRole Overview:We are looking for a dynamic and result-oriented Store Manager to lead the MINISO store in Mogappair. The ideal candidate will be responsible for driving sales performance, ensuring exceptional customer experience, managing store operations, and leading a high-performing team in line with MINISO brand standards.Key Responsibilities:1. Sales & Customer Experience:Drive store sales to achieve and exceed monthly targets.Deliver outstanding customer service and ensure a premium in-store experience.Monitor customer feedback and resolve escalations effectively.Identify opportunities for upselling and cross-selling products.2. Store Operations & Excellence:Oversee daily store operations, ensuring smooth functioning.Maintain store hygiene, visual appeal, and VM standards as per MINISO guidelines.Ensure accurate billing, cash handling, a

Job Title: Store Manager – MINISO Location: Mogappair, Chennai Job Type: Full-Time Role Overview:We are looking for a dynamic and result-oriented Store Manager to lead the MINISO store in Mogappair. The ideal candidate will be responsible for driving sales performance, ensuring exceptional customer experience, managing store operations, and leading a high-performing team in line with MINISO brand standards. Key Responsibilities:1. Sales & Customer Experience:Drive store sales to achieve and exceed monthly targets. Deliver outstanding customer service and ensure a premium in-store experience. Monitor customer feedback and resolve escalations effectively. Identify opportunities for upselling and cross-selling products. 2. Store Operations & Excellence:Oversee daily store operations, ensuring smooth functioning. Maintain store hygiene, visual appeal, and VM standards as per MINISO guidelines. Ensure accurate billing, cash handling, and daily store reconciliation. Implement SOPs and ensure compliance across all processes. 3. Team Leadership & People Management:Lead, train, and motivate store staff to achieve performance goals. Conduct regular briefings, performance reviews, and on-floor coaching. Manage staff scheduling, attendance, and discipline. Foster a positive and energetic work environment. 4. Inventory & Stock Management:Monitor stock levels, ensure timely replenishment, and minimize stock-outs. Maintain inventory accuracy through regular audits and checks. Coordinate with warehouse/logistics for stock movement. Ensure shrinkage control and loss prevention. 5. Visual Merchandising & Promotions:Execute VM guidelines and seasonal campaigns effectively. Ensure correct product placement, pricing, and display standards. Drive in-store promotions and maximize product visibility. 6. Reporting & Compliance:Prepare and share daily, weekly, and monthly sales reports. Track KPIs such as conversion, ATV, and footfall. Ensure adherence to company policies, audit requirements, and compliance standards. Skills & Qualifications:Strong leadership and team management skills. Excellent communication and interpersonal abilities. Good understanding of retail KPIs and store operations. Ability to work in a fast-paced, target-driven environment. Problem-solving mindset with a hands-on approach. Eligibility Criteria: Education: Bachelor’s Degree (Required) Experience: Minimum 3–5 years in retail , with at least 1–2 years as Store Manager/Assistant Store Manager Language: Tamil (Preferred) English (Required) Working Conditions:Shift-based working (including weekends & holidays) 9-hour shift with breaks as per company policy Weekly off: 4 +1 Week Off Per Month What We’re Looking For:Someone who owns the store like a business , drives numbers, builds a strong team, and ensures MINISO’s global retail experience is delivered consistently.